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SHG Merchant Services





Overview

SHG (The Safe Harbor Group) merchant services is a payment processing provider focusing on a customer first model. The company is a full service shop handling all industries and verticals while providing custom solutions for clients with specialized requirements.

SHG has a 99.9% first-time approval rate and specializes in helping businesses grow with progressive rate models. The company employs a custom price monitoring system combined with client information to calculate the lowest rate possible.


Features:

  • Lowest rates guaranteed
  • No Obligation Free Quotes
  • Specialized eCommerce Solutions
  • ACH/EFT and eCheck solutions available
  • Personalized walk-through with a live support staff member
  • Live Support available for assistance 24/7 in 15 languages

The Perks:

Upon setup, customers will be able to use any online secure payment gateway and over 100 different terminals. Equipment rentals and POS integrations are also available. Secure payment pages are put into place that contain US domestic MID’s with the option to add offshore MID’s for international purchasing options.

Safe Harbor Group merchant accounts also gain access to an online portal with the ability to view in-depth, detailed transaction reports. Other perks include eCheck services including virtual terminal, ACH, Check21, charge back prevention help and alerts system, multi-currency settlement, multiprocessor management, advanced fraud scrubbing, CRM and API integration, and more. Support services are available 24/7 via phone or email to assist clients with any questions or concerns. The company also charges no cancellation fees for a hassle-free experience. All major credit cards are accepted, including Visa, MasterCard, American Express, and Discover.


Service is ideal for:

Growing companies looking to switch to a provider that offers lower rates and greater transparency. Also for Newer or higher risk businesses that have been turned down by similar companies would benefit the most from The Safe Harbor Group’s merchant services. The company will work with these types of businesses to help them achieve the best rates possible that will benefit all parties involved.


Sign Up Process:

The sign-up process with SHG merchant services is more akin to a guided tour by a professional that simply inputting information into a website. Clients fill in some basic information on SHG's Merchant Services page as their request to create an account, and a representative follows up with a phone call to the client. During the call, the support representative will lead the client through the sign-up process by discussing the pros and cons as well as educating the client about what his or her options are once a rate is calculated. Rates are created based on information provided by the client and research done by Safe Harbor Group - Merchant Services to arrive at a number that is beneficial for all parties involved. Once the client agrees, he or she merely needs to sign the proper paperwork to be up and running with their new merchant account.


Pricing:

Pricing is determined by a customized monitoring system to evaluate competitor prices to provide customers with the lowest rate possible. This allows clients to save money and ensure they are getting the best rate available.


Ease of Use:

SHG merchant services is very easy to use and quite client-friendly. The fact that a live person guides clients through the sign-up process and answer questions along the way is a very intuitive and comprehensive method of ensuring that each customer fully understands what acquiring a merchant account entails. All Safe Harbor Group - Merchant Services accounts are secure and protected for clients’ peace of mind. A free review is conducted every six months to ensure that each client is still getting the lowest rate possible given any changes that may have occurred since the previous review.


Reviewed by - Edward N



SHG Merchant Services

Strengths:

  • Voted best service
  • Easy to read monthly statements
  • 24/7 live multi-language support
  • Discounts for high dollar volume

Our Score :

9.8

User Rating :



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